Tell us what your church needs. We will handle it.

You do not have to log in to anything or fix anything. Tap the choice that fits. Fill out the short form. We take it from there.

If your phones are down right now, tap "Something is wrong." Then choose "Phones are down right now" on the form. We reply the same day, even on weekends and holidays.

If you choose "Needs attention today," we reply the same day on business days. For anything else, we reply within one business day. A business day is Monday to Friday, Eastern time.

What do you need?

Something is wrong Something went wrong on a call, or your phones are not working.
Change something A new service time, a new staff phone number, new answers, or a new greeting.
Send us files A bulletin, a calendar, a staff list, or anything else we should know.
Account or billing A question about your bill or your plan. Or you want to pause or cancel.

Tap a choice above. It takes you to the form. Pick the same choice there.

This page is for church staff. If you need prayer or help, please call your church.

What happens after you send this

You get an email right away.

It has your reference number and a short summary of what you sent. We may also tell others at your church.
We take care of it.

A real person reads your request. They make the change or look into the problem. If something is unclear, we ask you.
We test it and confirm with you.

Before we call anything done, we call to test it. Then we send you a message that says what changed.

We reply within one business day. If you choose "Phones are down right now," we reply the same day, even on weekends and holidays. If you choose "Needs attention today," we reply the same day on business days. A business day is Monday to Friday, Eastern time.

Send us your request

This takes about three minutes. Answer what you know. Skip what you do not know. Tell us the rest in the box that says "Tell us what is going on." A star (*) means you must fill it in. The last box, where you agree to emails and texts, must be checked. If a red message shows up, fix that box and press Send again.

Before you attach files

Please do not send private information about church members. That means home addresses, health or counseling notes, and giving records. A list of your staff and ministry leaders is fine.

You can attach up to 5 files. PDF, Word, Excel, JPG, and PNG files work. No videos or zipped folders. A photo from your phone works.

If the form will not load or will not send, email info@aichurchreceptionist.com.

After you press Send, you will see a page that says We got your request.

If the form will not load or will not send, email info@aichurchreceptionist.com.

Before you reach out

Do I need to log in to anything?

No. You never log in to anything. Tell us what you need and we make the change.

Who makes the changes?

We do. Your team does not change any settings or touch any technology.

How fast will I hear back?

Will I know when it is finished?

Yes. We test the change with a call first. Then we send you a short message that says what we changed.

What is a reference number?

A reference number is a short code for your request. We put it in our emails. If you write to us later, tell us this number and we can find your request fast.

I got an email about a request I did not make. What do I do?

Reply to that email. Type the words not me. Press Send. We will stop the request and call your church.

What do I write in the box?

Say what happened or what you want changed. Include the day and time if you know them. Example: Please change Sunday service from 10:00 to 10:30 starting October 19.

I did not get an email. What now?

Wait 10 minutes. Then look in your spam or junk folder. Still nothing? Email info@aichurchreceptionist.com and tell us your church name.